Frequently Asked Questions

1. Is buying a CD safe through your website?
Yes 100% safe. C
redit cards are handled by Paypal, (owned by eBay), and is a global online payment system. PayPal is a convenient, easy-to-use, and secure way for individuals and businesses to send and receive money online for goods, services, charitable donations, and so forth.PayPal enables you to pay without sharing your financial information with sellers. This means it's safer using your credit card through Paypal than it is over the phone or at restaurants.
Chris Conway and Oblong Music have been selling music by post since 1989 and selling CDs online since November 2000.

2. Do my you need a PayPal account to buy CDs with Paypal?
No. You don’t even need a PayPal account to pay you. A PayPal account is entirely optional. You will get an option to pay with a paypal account or with the credit card of your choice.

3. I don’t have a credit card. Can I order a CD without one?
Yes - UK cheques or Postal Orders can be sent payable to "Chris Conway" to -
Oblong Music, 38, Conway Road, Leicester, LE2 1PD, UK. International Money Orders or cash are also possible.

4. When will my CD arrive?
In the UK we post out first class post - usually next day delivery, possibly 2. Ouside the UK CDs are sent as "small packet" delivery. Delivery time varies depending on where you are but 5-7 days to the USA/Canada seems about usual. Europe - about 3 days. These are estimates of course and the customs can hold things up.

5. What happens if my CD arrives damaged in the mail?
Email us - we'll send you another one free of charge, no questions asked.

6. How much does it cost to ship the CD?
Shipping is FREE - wherever you live

7. My question isn't answered on this page. What should I do?
Don't hesitate to contact us at christo@chrisconway.org